Shipping Policy
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1. Overview
At Alzeebaq, we aim to deliver your NINJA ZIPPER HOODIE quickly, safely, and efficiently. This Shipping Policy explains how we process and deliver your orders within Pakistan.
2. Shipping Charges
We’re proud to offer Free Shipping on all orders — no hidden costs or additional delivery fees.
3. Delivery Time
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All orders are processed within 24 hours after confirmation.
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Delivery typically takes 2–3 working days (depending on your city and courier availability).
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Orders placed on weekends or public holidays will be processed on the next working day.
4. Order Confirmation
After placing your order, you’ll receive a confirmation email or message with your order details.
Before dispatch, our team will contact you via call or message for final confirmation.
5. Courier Partners
We use trusted courier services to ensure safe and timely deliveries:
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M&P
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TCS
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Leopards Courier Services
Each order is assigned a tracking ID once dispatched, so you can easily monitor your delivery status.
6. Cash on Delivery (COD)
All orders are shipped using the Cash on Delivery (COD) payment method. Please ensure that:
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You’re available to receive the parcel at the delivery address.
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You have the exact payment amount ready at the time of delivery.
7. Delayed or Missing Deliveries
If your order hasn’t arrived within 5 working days of confirmation, please contact us at alzeebaq.business@gmail.com with your order number, and we’ll assist you immediately.
8. Damaged Packages
If your package arrives damaged, please do not accept it and inform the courier immediately.
Then contact us at alzeebaq.business@gmail.com with photos of the package so we can arrange a replacement or refund as per our policies.
9. Contact Us
For any shipping-related questions or delivery concerns, feel free to reach out at:
📧 alzeebaq.business@gmail.com
We’re always here to make your shopping experience smooth and reliable.